Halo Warranty Policy
Halo warrants their products for a period of one year. This warranty covers only parts originally supplied by OX-USA/Halo if they are shown to have a manufacturer’s defect.
All parts must be returned to OX-USA and if upon inspection by OX-USA, they were installed correctly in their intended application and were not mistreated they will be repaired or replaced.
This warranty does not cover vehicles with extreme modifications such as high-horsepower and extreme tire sizes.
OX-USA recommends professional installation by a qualified mechanic. Purchaser/user assumes all risks and liabilities in connection therewith.
Installation and use of these parts constitutes acceptance of all the above stipulations. If the purchaser/user does not agree to these terms, the Halo Locker should not be installed and returned to the supplier.
TO REDEEM your coverage, you must return the defective part(s) along with your claim #. Claim # can only be obtained by calling (727)-230-7803 or e-mailing support@OX-USA.com.
PLEASE ENSURE THAT YOU INCLUDE THIS FORM WITH YOUR LOCKER, FAILURE TO DO SO MAY RESULT IN YOUR LOCKER BEING SENT BACK OR SHELVED WITH NO IDENTIFICATION.